众文网1.酒店毕业论文摘要翻译
Now the hotel profession's development receives many factors the restrictions, simultaneously also faces the very big trend of development. Various enterprise also utilizes each way to carry on the development. Mainly with three ways, the first kind is the brand pattern, what does compares is successful, internationally “best West”, it already does not invest, also does not entrust, it sells the brand, buys its system again, the network decides the room system, grade of service training. In addition has through the capital link controls the market, like through purchase annexation, this is a quite typical spot. The third kind is the dependence serves win customers' favor, its development speed is mainly quickly gains the source of tourists quantity stable enhancement depending on the high quality service then to control the market. If the Chinese hotel industry wants to surpass the world, but also depends on traditional the development model, is not enough, if wants to open the development to stress modernized tightly information technology this turning point, will serve diligently achieves first-class, goes out has the Chinese characteristic new path, we this great ideal is only then hopeful realizes. Overseas hotel industry, because starts as early as the place which definitely has us in the scientific management and the high quality modes of business operation aspect to be worth using for reference, that is precious wealth, therefore China's hotel in fast growth process, not only need do own characteristic also to need to study to the advanced western idea. How lets the enterprise have the powerful competitive power is a crucial factor.。
2.求一篇关于酒店管理或酒店服务的英语论文 要求原创 有中文翻译
前言]： 随着我国社会经济发展，人民生活水平的提高，星级饭店的客源越来越大、已不仅仅局限于海外旅游和国内的高官显贵，大众消费者也成为饭店客源之一。
现在居民外出就餐的次数增多，消费增加，大众化成为目前我国餐饮市场的主流。以大众化的原料、高超的厨艺、较低的价格向社会大众提供较高质量标准的餐饮产品、良好的环境和相应服务，从而使饭店成为社会绝大部分消费者服务的经营方式。
即饭店将广大平民百姓作为其目标市场，以他们所能接受的价格为其提供餐饮品种和相应服务。这里所说的价格并不是指绝对价格无限制的低，而是指相对于其出品质量水平和服务标准来说，价格较低。
摘要]： 为了更好的了解和掌握酒店行业，适应不断发展现代世界的需要，需要掌握酒店服务意识和服务技巧，才能更好的适应岗位的需要。我从酒店服务意识和酒店企业文化的创新技巧，培训技巧来阐述我的观点。
来论证服务技巧是在整个酒店中非常重要的。 一、酒店服务意识 1、说的技巧：语言是人们进行沟通的最主要的工具。
在工作岗位上运用良好的有声语言和客人及组织成员保持良好的有效沟通。在说话时注意做到1、言之有物；即说话力求有内容，有价值。
有句话说：“与君一席谈，胜读十年书。”服务意识是指饭店全体员工在与一切饭店利益相关的人或组织的交往中所体现的为其提供热情、周到、主动的服务的欲望和意识。
其实我们真的做到客人一走进餐厅，就主动热情的上前去为客人服务吗？其实不是，都是客人自己去找地方坐下，然后在叫服务员的。通过这个事，我们不得不思考，我们通常对饭店服务意识的认识是正确的吗？谈到服务意识，大多数人会想到这样一个概念：“饭店从业人员在与宾客交往中内心存在的一种为宾客提供的欲望。
2、这里的饭店服务员工，一般被理解为饭店当中直接为客人服务的员工，即通常所说的一线部门的员工。而宾客则指以货币为代价上手饭店服务的人，即消费者。
由于上面的那个问题，对这样一个一直被广泛认可和接受的概念，却不得不产生一些不同的看法。只要有以下几点：〈1〉宾客所指，广泛仅限与购买饭店服务的现实消费者，而应泛指与饭店员工直接或间接交往的一切与饭店利益相关的人或组织：〈2〉饭店服务意识，不仅是前台、客房、餐厅、商场等传统的一线员工理所当然因该具备的基本素质，也因该是财务、采购、人力资源、工程维修、安全等只能部门甚至高层管理者必备的。
换句话说，饭店的全部员工都应具有强烈的服务意识，而这恰恰是大多数时候被大多数员工所忽视的，其中包括为数不少的饭店管理人员，甚至决策者；〈3〉饭店服务意识的时间范围因该延长，它不仅是工作时间必须严守的准则，也因该是饭店员工8小时以外理应牢记的。因此，综合以上几点，对饭店服务意识的概念，不妨做这样的概括：服务意识是指饭店全体员工在与一切饭店利益相关的人或组织的交往中所体现的为其提供热情、周到、主动的服务的欲望和意识。
它不仅表现在酒店内，也表现在酒店外；不仅表现在工作时间内，也表现在工作时间外。宾客是个大概念，我们不因该仅重视那些为我们送来钞票的人，他们当然有理由让我们为其提供服务。
但是，我们的眼光应该更成员，更广大。因此，所谓宾客，不仅是那些你正在为之服务的人，还应该包括因同时缺位热需要服务的客人，甚至还有所有与饭店有业务关系的供货商，代理商，对饭店依法行使管理权的行政机关，有接触的过往性人。
对待上述个人和组织一样要有服务意识的原因在于：他们虽然不是显示的消费者，却是饭店潜在的“财神爷”：所有与饭店有接触的人，都是饭店的判断者和宣传者，如果要他们对饭店有正面的评价和宣传，就必须让他们感受到我们的热情，周到和主动；而对与我们的供货商等而言，对我们的优质服务的切身体验，一定会转变更好，更长远的合作的意愿。服务意识对职能部门同样重要，要使职能部门树立服务意识，关键在与从思想上改变“职能部门是二线，要求可以底一点”，以及“职能部门棉队的不是客人”等错误观念，树立整个饭店都是一线的思想。
饭店管理层首先要完成这一转变，使职能部门认识到树立服务意思的重要性。要加强不同部门和岗位之间的沟通，强化员工特别是职能部门的服务意识起到了很好的作用。
微笑也不再是“职业性”的，而是发自内心的，是与人为善，为他人服务的真情流露。我们饭店的形象会受到社会公众的极高称誉。
我们的员工将不仅仅是优秀的饭店从业者，也是社会主义精神文明的倡导者和传播者。 二、语言与沟通技巧1、掌握说的技巧：语言是人们进行沟通的最主要的工具。
在工作岗位上运用良好的有声语言和客人及组织成员保持良好的有效沟通。在说话时注意做到：〈1〉言之有物；即说话力求有内容，有价值。
有句话说：“与君一席谈，胜读十年书。” 饭店实习人员在为客人服务时应以热情得体的言谈为客人提供优质的服务。
总之，要让别人通过与你的交谈感觉到你是一个有文化，有品位的人。〈2〉言之有情；即说话要真诚，坦荡，但只有你的真诚待客，同样会赢得客人的喜欢。
注。
3.酒店毕业论文摘要翻译
Now the hotel profession's development receives many factors the restrictions, simultaneously also faces the very big trend of development. Various enterprise also utilizes each way to carry on the development. Mainly with three ways, the first kind is the brand pattern, what does compares is successful, internationally “best West”, it already does not invest, also does not entrust, it sells the brand, buys its system again, the network decides the room system, grade of service training. In addition has through the capital link controls the market, like through purchase annexation, this is a quite typical spot. The third kind is the dependence serves win customers' favor, its development speed is mainly quickly gains the source of tourists quantity stable enhancement depending on the high quality service then to control the market. If the Chinese hotel industry wants to surpass the world, but also depends on traditional the development model, is not enough, if wants to open the development to stress modernized tightly information technology this turning point, will serve diligently achieves first-class, goes out has the Chinese characteristic new path, we this great ideal is only then hopeful realizes. Overseas hotel industry, because starts as early as the place which definitely has us in the scientific management and the high quality modes of business operation aspect to be worth using for reference, that is precious wealth, therefore China's hotel in fast growth process, not only need do own characteristic also to need to study to the advanced western idea. How lets the enterprise have the powerful competitive power is a crucial factor.。
4.求一份酒店管理的论文带英文
酒店管理人员在中国十大百万年薪职业中排名第六。酒店、旅游业将成为上海服务产业的支柱，目前，全世界已有17个国际酒店管理集团在上海投资或管理高星级酒店，酒店行业在不断扩充，对人才的需求也不断增加，每年都需要数以千计的国际化酒店管理人才。三年内北京酒店也将达800家，高级洒店管理人才抢手。
一、培养目标
本专业培养拥护党的基本路线，适应生产、建设、管理、服务第一线的，德智体美等全面发展的中等职业技术应用性专门人才。要求学生掌握经济管理基础理论，酒店、餐饮与旅游基础知识，具备酒店基本管理与服务能力。学生毕业后主要去各饭店、酒店、宾馆从事酒店基层管理及餐饮、客房服务工作。
二、专业培养要求
本专业注重学生综合素质的培养，主要学习经济管理基础知识、酒店基本理论。本专业突出技能培训，学生在学习期间，将接受酒店、宾馆的餐饮、客房顶岗实习实训等多方面的技能训练。
学生毕业后可在以下岗位从事工作：
各类酒店、饭店、宾馆的门迎、前厅接待人员和客房服务人员；
各类旅游公司，旅游管理部门工作人员；
各类酒店、饭店、宾馆楼层管理、大堂管理、咨询、会展等工作；
各类酒店、饭店、宾馆的商务部门从事业务洽谈、对外联络服务工作；
5、各类酒店、饭店、宾馆的商务部门从事市场调查、情报、信息服务等工作。
三、毕业应获得以下几个方面的知识和能力
1、具有诚信、坚毅的品格和敬业、负责的职业道德与团队协作精神；
2、具有较好的专业基础知识和自学能力、进取创新意识；
3、掌握现代服务理念，了解现代服务业发展趋势；
4、熟悉酒店前厅、客房、餐饮、康乐等部门的业务知识；
5、熟悉我国酒店业发展的方针、政策和法规；
6、具有酒店的前厅、客房、餐饮、康乐、会展等管理与基本服务能力；
7、具有较强的计算机操作、文字表达、人际沟通能力以及一定的职业外语表达能力。
四、主干学科
酒店管理概论
五、主要课程
现代酒店管理、酒店心理学、旅游学概论、前厅客房服务与管理、餐饮服务与管理、菜点与酒水、酒店英语、现代酒店营销、酒店财务管理、会议服务与管理、康乐服务与管理
六、主要实践性教学环节
社交礼仪实训
酒店英语、旅游英语口语训练
会展模拟实践
七、主要专业实验
1、餐饮服务实践
2、酒店营销实践
3、前厅与客房服务与管理实践
4、酒店顶岗实习
八、课程设置与教学计划
5.求毕业论文的英文摘要
Abstract: In modern hotel management, human management has gradually risen to the mainstream management philosophy. Humane management of modern hotels, one hand to customer satisfaction, customer-centered emphasis; the other hand, should employee satisfaction in an important position, stressing the hotel to the staff-oriented. That "employees first, customers second" management philosophy, that is not satisfied with the staff, there is no satisfaction of guests. This suggested that human-oriented management concept to the management of staff, to achieve employee satisfaction and improve hotel service quality, enabling greater customer satisfaction, the hotel faster development.。
6.求一千字以上英语论文,要求和饭店合适,旅游有关
ESCANABA - The Bay College Board voted this week to add several new programs and courses to its list of offerings. Students will now be able to study and receive an associate's degree in applied science in hospitality management and an associate's in science in pre-natural resources, pre-professional health and pre-molecular biotechnology.Bay College Executive Dean for Business, Technology & Workforce Development Alan Yeck said the degree in applied science in hospitality management is designed for students who wish to work in the travel and tourism industry.According to the American Hotel and Lodging Association, tourism is the third largest retail industry in the United States and one of Michigan's largest employers. Yeck said with an education in hospitality management, graduates will have a wide variety of potential careers in hotel, restaurant, resort and tourism industries from which to choose."This degree is great for the person that wants to stay in the area, or the person that wants to see the world," said Yeck.The lodging industry has advanced considerably from the simple "home away from home" philosophy, Yeck said."Over the years, technology has transformed the complex divisions in the hotel industry into an international enterprise of tourism," he said. "Computers, economics, personnel management and interpersonal communication are all skills which are required for success in the hotel and restaurant fields."In addition to their degree, students will receive international certifications for various courses through the Educational Institute of the American Hotel & Lodging Association. Yeck said these certifications compliment classroom instruction in the hospitality industry.Several new degree offerings in the life sciences arena were added to the curriculum as well, including associate's degrees in science in pre-natural resources, pre-professional health and pre-molecular biotechnology.Vice President for Instruction and Student Learning Ed Ogle said the associate's degrees are designed for students who will continue their education at a university to receive a bachelor's degree in a more specific field."We've taken current classes and put them in to packages respective to those degree areas," said Ogle. "These are degrees for students that intend to complete the courses here and then transfer into the program at a university."Ogle said the programs were developed by Dr. Brian Black, biology instructor at the college. He consulted very closely with Beth Noreus, transfer counselor, to make sure classes chosen for the programs will transfer to a university."What happens often is a student might say they are interested in natural resources, but are not sure exactly what they want to do," Ogle said. "(This way) they can start broadly without closing their options, and while they are studying they will get a taste for what their passion is. That's the benefit of the way these courses are packaged."One other new item at Bay is the sustainability certificate. This program will recognize students who complete general education instruction surrounding the theme of sustainability.These degree-offerings and several new and revised courses were approved by the Bay College Board at its regular meeting Wednesday night.。
7.关于专业酒店的介绍,注：英语文章
Garden Hotel is a four-star standard by the construction of a comprehensive hotel. The hotel is located downtown, the city of Meizhou is located in the downtown area of gold and strategic location, easily accessible.
Hotel facilities, luxurious and elegant decoration, into European classical style and modern landscape design for one, do not all of a cell. Hotel rooms have multiple types of a total of 138 sets of large banquet hall, catering box and multi-function hall, small conference rooms and so on. To meet the demand for multi-level guests also have shopping centers, business centers, dance halls, KTV box, sauna massage health center, Steppenwolf, and other services and entertainment facilities, fully supporting the project.
Hotel "guests first, service first" for the purpose of the operation, using a scientific operational mechanism and management, and constantly strive for excellence, the society has been recognized, was identified as the central authorities of state organs and the designated travel (Meizhou only) hotel reception. Whether business, banquet, leisure, entertainment, is ideal for you.
Garden Hotel, sincerely look forward to seeing you!
8.哪里有酒店营销论文英文的
ACTION PROGRAMME OF THE EUROPEAN UNIONLEONARDO DA VINCI - PILOT PROJECTPROJECT NO.: 2002 LA 112 628 BILVOCBILINGUAL TEACHING AT VOCATIONAL COLLEGESTeaching ModuleDate of production September 2005Subject: MarketingTitle: Service MarketingTopic: Hotel MarketingTarget Group: Students in Vocational Business Studies Prior Knowledge: Basic Business Studies and Practical Skills in MarketingLevel of Language Skills B1Follow-Ups: Other Service BranchesObjectives: The Students Understand Service Marketing, especially the Hotel SectorBenefits: The Students Are Able to Work in Companies and Carry Out MarketingHotel marketingTeaching time minutes Contents Activities Media Teaching method Skills45 hospitality industry lesson transparency lesson,discussion understandtheory45 environmentplace lesson,examples transparency lesson,discussion chains research internet research internet45 holiday sector lesson, presentations transparencyinternet lesson,discussion holidayhotels45 business peoplesector lesson,researchmagazines internetmagazines lesson,discussion business peoplehotels90 rooms,restaurants,reception lesson,examples transparency lesson,discussion rooms,restaurants,reception45 hotel as a workplace lesson,discussion lesson,research working at ahotel45 internalmarketing lesson,discussion transparency lesson,discussion ambience45 externalmarketing lesson,discussion transparencyinternet newspaper lessondiscussion hotelmarketingSERVICE MARKETINGHOTEL MARKETINGProduct is here a service. Hospitality industry is branch, which brings out conversation.Lesson 1 Hospitality industry- accommodation- food- beveragesThese are the essential core products of hospitality industry.The infinite variation with which hospitality marketers combinethese core products to meet the demand of customers suggeststhat consumers seek more than the utilitarian satisfaction of a comfortable bed and full stomach. These three core products are made more attractive by being tailored to satisfy the demands of specific types of customers. Examples from the students in a class room, , consumption often takes place in an environment which is also tailored to deliver satisfaction. Marketers understand that environment and atmosphere are very important in providing customers´ satisfaction. Different customers have different needs.A customer can be defined as an individual spending at least 24 hours away from home for the purpose of pleasure, holiday, sport, business or family reasons. The marketers must keep in mind these things in planning marketing.Lesson 2 Environment- locationWhat kind of customers prefer a city centre?What kind of customers prefer a hotel at seaside?- signs and logosMany hotels belong to chains and their signs and logos are well known.Different chains help hotels to profitable business. Competition is very hard nowadays. Good reputation and recommendationshelp very much a hotel to get new customers and also make them to come again.- style, furniture, colours, lighting, - clean, air Some customers want luxury, and they are ready to pay for it. Other customers are satisfied with a little lower level.- office, info, customer serviceIs it easy to reserve a room? What is the easiest way toreserve a room today?Good customer service is very important in thecompetition today.- a hotel room- a restaurantWhat do you want from a good hotel room?What do you expect from the breakfast?Lesson 3 Hotel chainsThe hotel chain helps very much in marketing. By advertising the channels become well known and customers have already a certain image of a hotel, when booking a room. Different chains have their own benefits for their customers. Do you know some hotel chains?Lesson 4 Holiday sector The holiday sector is made up of a large number of people making journeys away from home for amusement, for seeing new places or for meeting relatives. Some of them are satisfied with a modest hotel ( perhaps 2 stars ) with a normal breakfast. Those who have more money want something luxurious ( perhaps 4 stars ) and they are ready to pay for it. What does luxury mean in this connection? Hotels have 1 - 5 stars, depending on its international standard level. Some families like to travel abroad during their holidays. It is a very big business. Have you been at a hotel during your holidays?Hotel marketers must have knowledge of how much there are differentKinds of people with different kinds 。
9.论文摘要英语翻译餐饮部作为酒店的核心部门,其对客服务质量一定程
Food and beverage department as the core of the hotel sector, its quality of service to a certain extent determines the overall service quality of the hotel, and as the core of the restaurant, western restaurant, more worthy of attention。
As the five star hotel, western restaurant hardware facilities and soft services have a certain room for improvement。 Through the analysis of the status quo of the service, we found that the existing problems, such as incomplete facilities and equipment, physical products can not satisfy customers, the overall level of service is low and there are hidden dangers in the dining environment。
Combined with the current situation of the western restaurant service, this paper analyzes and sums up the relevant information。 So as to put forward the effective optimization strategy, such as improving the facilities, enriching the product, improving the service level and improving the dining environment。
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